Cookie Policy for Shortlands Skip Hire

This Cookie Policy explains how Shortlands Skip Hire (also referred to as Shortlands skip hire) uses cookies and similar technologies to recognise you when you visit our pages. It sets out what these technologies are, why we use them, and your rights to control their use. This policy applies to all services provided under the Shortlands SkipHire name and clarifies how cookies support performance monitoring and user experience.

We use small data files called cookies to collect standard internet log information and visitor behaviour information. Essential cookies enable core functionality such as secure logins and access to secure areas. These cookies cannot be switched off in our systems because they are strictly necessary for the operation of our online booking and service information tools provided by Shortlands' skip hire operations.

Types of cookies we use

Our cookies fall into three main categories. Below is a snapshot that explains the purpose of each category and examples of what each does for the Shortlands skip hire service:

• Essential cookies: Necessary for core site functionality, security, and to enable you to move around the site and use features. Without these cookies some services cannot be provided.
• Analytics cookies: Used to collect information about how visitors use our site, performance monitoring, and to help us improve the way the site works.
• Marketing cookies: Help deliver relevant advertising and measure the effectiveness of marketing campaigns for Shortlands Skip Hire.

Performance monitoring is a key reason we deploy analytics cookies. By measuring site speed, page load times, form completion rates and navigation paths, we can spot technical issues and identify improvements. This data is aggregated and anonymised so that it informs optimisation without exposing personal identities.

User control and consent

You have choices about cookies. When you first visit, you will be offered options to accept or customise cookie settings. You can change those choices later via your browser settings. Most browsers allow you to refuse cookies or delete cookies already stored. However, if you block essential cookies you may not be able to access certain services related to skip hire bookings or account features.

How to manage cookies — To manage cookies for Shortlands skip hire, review your browser preferences to control cookie behaviour. You can delete cookies, block all cookies, or receive alerts when cookies are set. For analytics and marketing cookies, many third-party providers also offer opt-out options that you can select to limit tracking without affecting core functionality.

Third-party cookies — Some cookies are placed by third parties to enable analytics services or advertising networks. These cookies may be used to track non-identifying visitor behaviour across multiple websites to provide targeted content and ads. We do not control third-party cookie use, but we expect these providers to adhere to applicable privacy standards.

Retention and data handling — Cookie retention periods vary depending on type: session cookies expire when you close your browser while persistent cookies remain for a pre-defined period. Data gathered for performance monitoring and analytics is retained only as long as required to provide insights and improve Shortlands' skip hire services and is managed in accordance with relevant legal and regulatory obligations.