Accessibility Statement — Shortlands Skip Hire

We are committed to making Shortlands skip hire and related online services accessible to everyone. This accessibility statement explains how our skip hire in Shortlands website meets accessibility standards, what accessible Shortlands skip hire features you can expect, and how to request alternative formats. Our goal is to follow WCAG 2.1 AA standards and to continue improving our digital access. We use clear headings and consistent navigation to support assistive technology users.

To support people using screen technologies, we apply semantic HTML, ARIA where appropriate, and provide keyboard operability across booking and information pages. Key features include:

• Logical heading structure and meaningful link text
• High contrast colour options and adjustable text sizing
• Keyboard navigation with visible focus indicators and skip links

We test the Shortlands skip services pages with a mix of automated tools and manual checks. Testing includes keyboard-only navigation, popular screen readers, and manual colour-contrast verification. Where possible, we work with people with lived experience of disability to validate practical access to skip hire Shortlands content and transactional flows.

We design content to be compatible with screen readers and other assistive technologies. Our pages use clear landmark elements such as nav, main and footer, and we provide alternative text for decorative and informative images when appropriate. When supplying documents or attachments, we strive to offer accessible versions and indicate the format clearly.

Keyboard navigation is a core part of our accessibility approach. Users can tab through links, form fields, and controls in a logical order. We ensure focus order follows visual order and maintain visible focus outlines. Interactive components are operable without a mouse, and complex widgets include keyboard instructions and ARIA labels so users can manage skip hire bookings and delivery instructions easily.

Screen-reader support is built into the content experience: buttons and controls have ARIA roles and labels, form fields include descriptive labels and error messages, and dynamic updates are announced when necessary. We strongly encourage classic semantic markup and avoid relying on images of text or inaccessible PDF-only content whenever possible to enhance usability for users of assistive tech.

Our commitment extends to meeting and maintaining WCAG 2.1 AA compliance across the Shortlands skip hire online experience. We regularly review pages for contrast, heading order, link clarity, and mobile accessibility. Where third-party components are used, we request accessibility support and remediation from suppliers when issues are identified.

To request information in an alternative format, or to report an accessibility barrier to our Shortlands skip services, please contact our accessibility team using the contact options provided on the site. When you make a request, please tell us:

• The web page or service you are referring to (URL or page name)
• Your preferred format (large print, accessible PDF, plain text, audio)
• Any additional details that will help us respond effectively

We welcome accessibility requests and aim to respond promptly. If an issue is confirmed, we will work to provide an accessible alternative and to fix the underlying problem. We review this accessibility statement periodically and document significant updates. If you experience any barriers while using the site or arranging skip hire in Shortlands, please let us know via the contact methods on the site so we can help and improve services for everyone.